RMA Form

Return Merchandise Authorization (RMA)

We make a concerted effort to ensure the full functionality of all equipment that we send out. If for some reason the equipment you ordered is not working, or if you received equipment other than what you ordered, please complete the RMA form below and we will promptly begin processing your RMA request. If you are requesting an advanced replacement, please call (877)777-0651 as soon as you complete this form to arrange for your replacement.

Return all equipment to:

DMD Systems Recovery
ATTN: RMA#
1706 W. 10th Pl.
Tempe, AZ 85281

RMA FORM

All fields marked * are required. If you are requesting an advanced replacement, please call (877)777-0651 as soon as you complete this form to arrange for your replacement.

**Important Note: Remittance of this form and/or equipment does not guarantee refund or replacement.**

  • Conditions:
    Equipment must be in original packaging and contain all original parts. Original packaging does not include packaging peanuts. Any RMA returned that has been packaged with packaging peanuts will be rejected without further inspection. Any tampering, mechanical damage, or changes of any kind will void warranty. Equipment must be received within 35 days of the purchase date. Units that are found not to comply with warranty terms will be subject to either rejection or a 25% restock fee ($25 minimum). Equipment received damaged will be held for two weeks after customer notification before disposal. All shipping costs are the responsibility of the customer. Please use a shipping method where tracking information is available. All shipping costs that are billed to DMD Systems will be charged back via the shipping company. By submitting this form, you are agreeing to the terms.

Call Us